VivaVibe (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website, services, and contact us.

1. Information We Collect

 

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, event details, and any information you provide through our booking forms or correspondence.

• Payment Information: If you make a payment for our services, we may collect payment details through secure third-party processors.

• Website Usage Information: IP address, browser type, and pages visited, collected automatically via cookies and analytics tools.

• Media & Consent: Photos, videos, or testimonials shared by you for promotional purposes (only with your consent).

 

2. How We Use Your Information

 

We use your information to:

• Provide and manage our event planning services.

• Respond to your inquiries and process bookings.

• Send service updates, quotes, and invoices.

• Improve our website and services.

• Share promotional offers (only with your consent).

• Comply with legal requirements.

 

3. Sharing Your Information

 

We do not sell or rent your personal information.
We may share information only with:

• Trusted service providers (e.g., photographers, makeup artists, DJs) necessary to fulfill your booking.

• Payment processors to complete transactions.

• Authorities if required by law.

 

4. Cookies & Tracking

 

Our website may use cookies to enhance your experience and gather analytics. You can disable cookies in your browser settings, but some site functions may not work as intended.

 

5. Data Storage & Security

 

We take reasonable steps to protect your personal information using secure servers, encryption, and restricted access. However, no data transmission over the internet can be guaranteed 100% secure.

 

6. Your Rights

 

You have the right to:

• Request access to your personal information.

• Ask for corrections or updates.

• Withdraw consent for marketing communications.

• Request deletion of your information (subject to legal or contractual obligations).

 

7. Third-Party Links

 

Our website may link to other sites. We are not responsible for the privacy practices of third parties.

 

8. Changes to This Policy

 

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

 

9. Contact Us

 

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

 

VivaVibe

Email: info@vivavibes.ca
Phone: 778 878 7346
Website: www.vivavibes.ca